Consultations

You can book an appointment with Tony by calling 0845 434 9570. Appointments are generally for 30 minutes.

Please bring any scans you may have, together with any referral letters or reports. This will help Tony with your physiotherapy session.

Chaperones

If you would like a Chaperone present during Treatment please do ask a friend or family member to accompany you. It is important to us that you feel comfortable and secure during your treatment.

Payment and Fees

Please call to find what our current fees are. You can pay by cash, cheque or credit card.

Tony Betts Physiotherapy is recognised by most of the major medical insurance companies. If you are insured, we will send the invoice for your treatment directly to your insurer. For us to be able to do this, you will have to provide your membership number and a valid pre-authorisation code (claim number) from your insurer. Please ensure that you have this information before you see Tony. If we do not have all of this information, we will invoice you directly.

Please note that the ultimate responsibility for payment rests with the patient: If for any reason, your insurer refuses to pay for any treatment (or only part pays), you will be liable yourself. For this reason, please contact your insurer before making an appointment, to check your level of cover and entitlement.

Cancellation Policy

If you need to reschedule or cancel your appointment, you have to give at least 24 hours notice. Failure to do so will result in a charge for the full appointment fee. Your insurer will not pay this for you.